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Amazon Deferred Transaction – Now available as a self-service add‑on

Written by Ruth Buan

You can now enable Amazon Deferred Transaction Adjustments yourself directly from your Link My Books account—no need to contact support to get started.

This feature is available as a paid add‑on, billed per Amazon account.

Learn about Amazon Deferred Transactions and Revenue Recognition here.


Feature Overview

Amazon Deferred Transaction Adjustments helps you handle certain Amazon settlement adjustments using a more accurate revenue recognition approach.

You can now:

  • Turn the feature on directly from your dashboard

  • Choose when the feature should start applying (start date)

  • See your active status and start date immediately after upgrade


How It Works

You can enable the feature in just a few clicks:

  1. Go to Settings

    1. In your Link My Books account, navigate to: Settings → Settlement Settings → Revenue Recognition

  2. Enable Deferred Transaction Adjustments

    1. In the Revenue Recognition area, find the option for Deferred Transaction Adjustments

    2. Click to enable the feature

  3. Choose Your Start Date & Confirm

    1. Select the start date from which you want the feature to apply

    2. Review the pricing and billing details shown on screen

    3. Click to confirm the upgrade

  4. Feature Activates Immediately

    1. Once confirmed, the feature is activated right away and will then start to collect the data needed to produce the deferred and released transaction settlements

    2. Your chosen start date is displayed in the interface so you can clearly see from when it applies

Setting an Opening Balance for Amazon Deferred Balances

⚠️ Important: Set an opening balance in your accounting software

When you enable Deferred Transaction Adjustments, Link My Books will create an Amazon Deferred Balances account in your chart of accounts (Xero or QuickBooks). This account tracks the value of orders Amazon is holding back and has not yet settled.

To ensure your books are accurate from day one, you should set an opening balance on this account that matches the amount Amazon is currently holding on your chosen start date. You can find this figure in your Amazon Seller Central payments dashboard — it is the total of any unsettled or deferred amounts as of that date.

Without an opening balance, the deferred account will only reflect changes from the start date onwards and your balance sheet will not reconcile correctly until Amazon has fully cycled through the held amounts.

Backfilling Historical Months

If you need to backfill Revenue Recognition for prior months, you can do so by setting the start date to the earliest month you want included. Link My Books will automatically generate recognition settlements for each month starting from the selected date.

Locating Deferred and Released Recognition Settlements

Once Revenue Recognition is enabled, you can view the Deferred and Released recognition settlements by:

  1. Opening the Settlement Dashboard.

  2. Using the filter options to select Deferred and Released transactions.

  3. Viewing the recognition settlements for the selected month and marketplace.

How long does it take to generate?

After you enable Deferred Transaction Adjustments, Link My Books needs to process your historical Amazon settlement data to build the Deferred and Released recognition settlements for each month in scope.

For most accounts the recognition settlements appear within a few hours. For accounts with a large volume of historical orders or multiple Amazon marketplaces, this processing can take significantly longer — it is not unusual for very large accounts to take 24 hours or more to complete a full backfill.

💡 What to expect after enabling

Some recognition settlements will begin showing on your Settlement Dashboard shortly after activation, and more will populate as the backfill continues in the background. If you enabled the feature recently and some months haven't appeared yet, this is usually just the backfill still in progress — allow 24 hours for those to process before raising a query with the support team.

Failed logs and recognition settlements stuck in progress

During the backfill, Link My Books generates a processing log entry for each settlement / month being worked through. In most cases all of these complete successfully. Occasionally, some logs may show as failed or a recognition settlement may remain stuck in progress for longer than expected.

A small number of failed logs during a large backfill is often self-resolving — the system retries automatically. However, if a large number of logs have failed, or if recognition settlements for a month have been stuck for more than 24 hours, this usually requires Tech Team intervention to reprocess. Contact our support team if this is the situation on your account.

⚠️ When to contact support

Please contact our support team if any of the following apply after enabling Deferred Transaction Adjustments:

• A full 24 hours has passed and some months in your selected date range still have no recognition settlements

• You can see that a significant number of processing logs are failing

• Recognition settlements for a specific month have been stuck "in progress" for more than 24 hours

When you reach out, let us know your Amazon marketplace(s), the start date you selected, and which months are affected so we can get the Tech Team to look at the processing logs directly.


Pricing

Amazon Deferred Transaction Adjustments is a paid add‑on, billed per Amazon account:

  • £15/month (GBP)

  • $20/month (USD)

  • $30/month (AUD)

You'll see the relevant price during the upgrade flow before you confirm.


Customer Impact

Here's what this change means for you:

  • Instant access – No more waiting for an admin or support to turn it on

  • Simple self-service flow – Clear, guided 3‑step UI to enable the feature

  • Transparent pricing – Costs are shown before you confirm the upgrade

  • Controlled changes via support
    If you need to deactivate the feature or change the start date after activation, please contact our support team and we'll handle that for you

If you have any questions about this article or feedback on how we could make it better please reach out to the support team via the blue chat icon on the bottom right of the page or via email to [email protected].

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