Beta: The Temu integration is in early beta. Some details may change before full release. If anything looks wrong, message our support team.
When you need to reconnect
Your Temu shop shows as Disconnected. This happens if the connection expires or access is removed in Temu Seller Center.
A Temu summary says Re-authorise the LinkMyBooks app in Temu Seller Center to grant order amount access. This means your connection was made before we started using a newer Temu permission.
Both are fixed the same way, and none of your existing data or settings is lost.
Option 1: Reconnect Sales Channels page
In Link My Books, go to Settings and open Reconnect Sales Channels.
Find your Temu shop and click Reconnect.
Log in to Temu Seller Center if asked, and approve Link My Books.
You'll be returned to Link My Books once you're reconnected.
[Screenshot: Reconnect Sales Channels page with the Temu Reconnect button]
Option 2: Account Settings
Go to Settings > Account Settings.
Open the Action menu and choose Reconnect Temu.
Approve Link My Books in Temu Seller Center.
[Screenshot: Account Settings Action menu showing Reconnect Temu]
After reconnecting
Any months that were waiting will rebuild automatically next time we check Temu, which happens several times a day. If a month is still showing an error a day later, message our support team.
Tips
Log in to Temu Seller Center as the main account holder for the shop, so you can approve all the permissions.
If you have more than one Temu shop, reconnect each one separately.
