Skip to main content

Hold on Catch-All

Pause auto-post for unmapped products

Written by Ruth Buan

What it does

When enabled, auto-post will skip settlements that contain products still sitting in your Default (catch-all) product group. This gives you time to assign those products to the correct group before they post to Xero or QuickBooks.


How to use

  1. Go to Inventory → Product Groups

  2. Find your Default product group (marked with 'Default' in brackets)

  3. Click the dropdown menu (three dots) on that group

  4. Select 'Enable Hold on Catch-All'

  5. Confirm in the popup dialog


What happens next

  • Any settlement with unrecognised products in the Default group will be skipped during auto-post

  • Once you move those products into the correct group, the settlement will post on the next auto-post run

  • To turn it off, open the same dropdown and select 'Disable Hold on Catch-All'


Important Notes

  • This option only appears on the Default (catch-all) product group

  • If you change which group is the Default, the hold setting is automatically cleared from the old group

  • Settlements where all products are already assigned to named groups will continue to post normally

Did this answer your question?