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Hold on Catch-All

Pause auto-post for unmapped products

Written by Ruth Buan
Updated today

What it does

When enabled, auto-post will skip settlements that contain products still sitting in your Default (catch-all) product group. This gives you time to assign those products to the correct group before they post to Xero or QuickBooks.
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How to use

  1. Go to Inventory β†’ Product Groups

  2. Find your Default product group (marked with 'Default' in brackets)

  3. Click the dropdown menu (three dots) on that group

  4. Select 'Enable Hold on Catch-All'

  5. Confirm in the popup dialog
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What happens next

  • Any settlement with unrecognised products in the Default group will be skipped during auto-post

  • Once you move those products into the correct group, the settlement will post on the next auto-post run

  • To turn it off, open the same dropdown and select 'Disable Hold on Catch-All'
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Important Notes

  • This option only appears on the Default (catch-all) product group

  • If you change which group is the Default, the hold setting is automatically cleared from the old group

  • Settlements where all products are already assigned to named groups will continue to post normally

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