At Link My Books we recognise that some sellers will have peaks in their sales at certain times of the year, such as some holiday periods.
So if your sales exceed the order limit of your plan, but you are expecting them to reduce again, then you can ask us to apply an exception to your account.
What does this mean?
As a goodwill gesture, we can provide a 30-day exception so that you don't need to upgrade your subscription plan with us.
If however, your order count hasn't been reduced by the end of the 30-day period then we would ask you to upgrade your subscription. After upgrading if you then have a dip in sales so that you could downgrade to a lower plan you would then be free to do so.
We can only provide an exception once per year, so if you've already had an exception applied we would ask you to upgrade your plan.
If you would like to apply for an exception then please contact the support team via the blue chat icon on the bottom right of the page or via email to [email protected].