Skip to main content

Managing Your Link My Books Subscription and Billing

How to access your billing information, invoices, and change your subscription plan

Daniel Little avatar
Written by Daniel Little
Updated yesterday

This article guides you through accessing and managing your Link My Books subscription and billing details.

Accessing Your Billing Page

Only the owner of a Link My Books account has access to the billing and subscription management page. If you are an additional user, please request the account owner to perform these actions.

To access your billing page:

  1. Log in to your Link My Books account.

  2. Click on the account dropdown menu (usually your name or profile icon) in the top right corner of your dashboard.

  3. Select 'Billing' (or similar option) from the dropdown list.

A screenshot of the "Settlements" page in the "Link My Books" application. At the top, the "LINK MY BOOKS" logo is on the left, and navigation options like "Settlements" (highlighted), "Inventory", "Accounts & Taxes", and "Settings" are present. On the right, an Amazon logo with "Amazon EU Demo" and "AMAZON EUROPE" is displayed, and a menu icon. A dropdown menu is open from this Amazon profile icon. The menu options are: "Add Account", "Amazon North America", "eBay Store 1", "Billing" (with a red arrow pointing to it from the left), and "Logout". A red dotted rectangle surrounds the "Amazon EU Demo" profile area. The main content area is titled "Settlements" in orange text. Below it, instructions read: "For bulk selection, hold CMD / CTRL key and select transactions." There's also a search icon, a toggle switch for "SHOW HIDDEN" transactions, and a key icon. The page displays a table of settlements with columns: "Marketplace", "Amount", "Date", and "Status". Each row also has an "ACTION" button on the right. The visible settlement entries are: * **Amazon.co.uk**: Amount "£14.62", Date "Sep. 14-28, 2021", Status "Ready to send" (blue dot). * **Amazon.es**: Amount "€214.62", Date "Sep. 14-28, 2021", Status "Sent Oct 13, 2021" (green checkmark). * **Amazon.de**: Amount "€14.62", Date "Sep. 14-28, 2021", Status "Processing" (orange dot). * **Amazon.co.uk**: Amount "€14.62", Date "Sep. 28 - Oct. 5, 2021", Status "Processing - Awaiting VAT Data" (orange dot). There's a "Why split?" link next to the marketplace. * **Amazon.es**: Amount "€14.62", Date "Sep. 14-28, 2021", Status "Sent Oct 13, 2021" (green checkmark). * **Amazon.se**: Amount "kr 114.62", Date "Sep. 14-28, 2021", Status "Sent Oct 13, 2021" (green checkmark). * **Amazon.pl**: Amount "€14.62", Date "Sep. 14-28, 2021", Status "Missing EUR currency" (red dot). * **Amazon.nl**: Amount "€14.62", Date "Sep. 14-28, 2021", Status "Sent Oct 13, 2021" (green checkmark). * **Amazon.it**: Amount "€14.62", Date "Sep. 14-28, 2021", Status "Sent Oct 13, 2021" (green checkmark). * **Unknown**: Amount "€14.62", Date "Sep. 14-28, 2021", Status "Unknown marketplace" (red dot). At the bottom of the table, there is pagination with "1", "2", "3", "...", "12", and a "next page" arrow. Page "1" is currently selected.

Billing Page Overview: Available Tabs

Once on the billing page, you will find three main tabs to manage different aspects of your subscription:

1. The 'Billing & Subscriptions' Tab

This is the first tab you'll typically see. Here, you can manage your core billing information:

  • View or Change Business Address: Update your company's billing address.

  • Manage Payment Method: Update your credit card details or other payment information on file.

A screenshot of the "Billing" page within the "Link My Books" application, displaying the "Billing &amp; Subscription" tab. At the top, the "LINK MY BOOKS" logo is on the left. The navigation bar includes "Settlements", "Analytics", "Accounts &amp; Taxes", "Inventory", and "Settings". On the right, there's a notification bell, a user profile icon for "LMB Shop (Demo AU)" with "LMB SHOP" beneath it, and a hamburger menu icon. The main content area is headed "Billing" in orange text, accompanied by a small refresh icon. A description reads: "Here you'll find your payment invoices and can update your card on file." Three tabs are displayed: "Billing &amp; Subscription" (currently active and underlined), "Invoices", and "Plans". Under the "Billing &amp; Subscription" tab, there's a section for "Payment Method". It shows a masked card number "•••• ••••" and a blue "CHANGE" button. Below this, there are input fields for billing address details: * "INVOICE TO": "Bella's Demo" * "ADDRESS 1": "Demo street" * "CITY": "Demo city" * "POSTAL CODE": "Demo 123" Each of these fields has a small 'x' icon to its right, likely for clearing the input. * "COUNTRY": A dropdown menu is set to "United Kingdom". At the bottom of this section, there's a blue "UPDATE" button. In the bottom left corner of the screen, there's a small green logo with text "© 2025 FOLC Tech Ltd | <a href="mailto:support@linkmybooks.com" target="_blank" rel="nofollow noopener noreferrer">support@linkmybooks.com</a>". In the bottom right, there are two icons: a chat bubble and a notification bell with a red circle indicating "0" new notifications.

2. The 'Invoices' Tab

The 'Invoices' tab provides a comprehensive list of all your past Link My Books subscription invoices.

  • View & Download: You can view detailed invoices and download them for your records.

  • Send to Accounting Software: You have the option to send these invoices directly to your Xero accounting software.

  • Auto-Post for Xero: If you are using Xero, you can also set up an option to automatically post your subscription invoice, streamlining your expense recording.

A screenshot of the "Billing" page in the "Link My Books" application, with the "Invoices" tab selected and a dropdown menu open for one of the invoices. At the top, the "LINK MY BOOKS" logo is on the left. The navigation bar includes "Settlements", "Inventory", "Accounts &amp; Taxes", and "Settings". On the right, there's a notification bell, an Amazon logo with "Amazon EU Demo" and "AMAZON EUROPE" beneath it, and a hamburger menu icon. The main content area begins with the heading "Billing" in orange text, with a small refresh icon next to it. A description reads: "Here you'll find your payment invoices and can update your card on file." Three tabs are displayed: "Billing &amp; Subscription", "Invoices" (currently active and underlined), and "Plans". Under the "Invoices" tab, a list of invoice entries is displayed. Each entry includes: * **Invoice #**: The invoice number. * **Status**: "Paid". * **Date**: The date of the invoice. * **Plan**: The associated plan. * **Total**: The total amount of the invoice in GBP (£). * A three-dot menu icon on the far right. The visible invoice entries are: * **234567890-0002**: Status "Paid", Date "Feb 13, 2022", Plan "1K Plan Pro", Total "£33.00". A three-dot menu icon is present, but its dropdown is not open. * **234567890-0001**: Status "Paid", Date "Jan 13, 2022", Plan "1K Plan Pro", Total "£33.00". The three-dot menu icon for this invoice is active, and a white dropdown menu is open below it, showing two options: "Download Invoice" and "Send to Xero".

3. The 'Plans' Tab

The 'Plans' tab is where you can view your current Link My Books subscription plan and explore options to change it.

  • System Plan Suggestions: To help you select the most suitable plan for your business, the system provides recommendations based on your historical activity. It specifically considers your last 30 day order count and your average order count over the last 12 months to suggest the best fit and selects the lower of the two.

  • Review & Change Your Plan: Here, you can review different plan tiers, their features, and pricing. If you choose to upgrade or downgrade your plan, simply follow the on-screen prompts to confirm the change. The system will automatically adjust your subscription details based on your new plan selection.

A screenshot of the "Billing" page in the "Link My Books" application, with the "Plans" tab selected. At the top, the "LINK MY BOOKS" logo is on the left. The navigation bar includes "Settlements", "Analytics", "Accounts &amp; Taxes", "Inventory", and "Settings". On the right, there's a notification bell, a user profile icon for "LMB Shop (Demo AU)" with "LMB SHOP" beneath it, and a hamburger menu icon. The main content area begins with the heading "Billing" in orange text, with a small refresh icon next to it. A description reads: "Here you'll find your payment invoices and can update your card on file." Three tabs are displayed: "Billing &amp; Subscription", "Invoices", and "Plans" (currently active and underlined). Under the "Plans" tab, a large white card is displayed, showing details about the current plan and usage. This card is divided into three columns: 1. **You need this plan**: * "Starter 15 Lite (2025)" * "Total cost" * "£13/month" * A large orange "Subscribe" button. * A link "Have a coupon?". 2. **Your order count**: * "0 / month" * "Your channel count" * "0 connected channels" 3. **Got questions?**: * An email address: "<a href="mailto:onboarding@linkmybooks.com" target="_blank" rel="nofollow noopener noreferrer">onboarding@linkmybooks.com</a>" Below this card, there's a section titled "ADMIN FEATURES" which lists various plan features with tooltips (indicated by blue '?' icons): * "Orders per month": "15" * "Number of sales channels": "1" * "Number of marketplaces": "Unlimited" * "Historical data": "3 months" * "Support available": "Email, Chat, 1 to 1 Onboarding" In the bottom left corner of the screen, there's a small green logo with text "© 2025 FOLC Tech Ltd | <a href="mailto:support@linkmybooks.com" target="_blank" rel="nofollow noopener noreferrer">support@linkmybooks.com</a>". In the bottom right, there are two icons: a chat bubble and a notification bell with a red circle indicating "0" new notifications.

If you have any questions about this article or feedback on how we could make it better please reach out to the support team via the blue chat icon on the bottom right of the page or via email to [email protected].

Related Articles
Is Link My Books VAT registered?
Does Link My Books account for all eBay fees on my monthly invoice?
Where can I find my Link My Books subscription invoice?
Automatically post your Link My Books subscription fee invoices to Xero
How to Close Your Link My Books Account
Did this answer your question?