This means Link My Books has lost its connection to Xero or QuickBooks. To reconnect, go to Settings > Account Settings, open the Action dropdown next to your Xero or QuickBooks account and click Reconnect. Full steps: How to Reconnect Xero or QuickBooks if They Become Disconnected.
Xero/QuickBooks is disconnected
How to deal with the error message "Xero/QuickBooks is not connected"
Written by Donna Walker
