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FAQ's
Where can I find my Link My Books subscription invoice?
Why am I getting a duplicate account error when trying to connect my sales channel?
Why am I unable to add a new user?
Some of my products are missing names
How to reconcile SEK & PLN settlements in Xero
Validation errors: The TaxType code 'OUTPUT2' cannot be used with account code...
Why am I getting an error about reaching my limit when sending settlements to Xero?
Payout analysis page - COGS turned off or missing product costs error
Why am I unable to send Awaiting VAT settlements?
Identifying and Correcting Discrepancies in your Reserved Balance Account
Which Xero or Quickbooks plans can I use with Link My Books?
Voided or duplicated settlement invoices/journals in Xero/QBO
Should I enter product costs with or without VAT?
I'm getting a business validation error
No Option To Send Settlements
I have accidentally hidden some of my settlements
How do I clear the missingtree error on my settlement?
How to match your 1099K figures up with Xero or QuickBooks
I'm seeing the error message "You are not permitted to access this resource"
Why might there be differences between data in Link My Books and either my accounting or sales channel reports?
US Sales Tax - How Link My Books handles this
What to do when an Amazon payout failed
I'm struggling to reconcile my reserved balances account
Refer a friend and get £50 offer
Reconcile a foreign currency invoice paid in another foreign currency in Xero
Unable to reconcile in QBO/Xero
missingTreeData - what does this error mean?
How to automatically post settlements
How do I get older data?
Understanding the Amazon Reserved Balances Account
Why don't the business reports in seller central match my Link My Books data?
Some of my products are missing the product costs/groups page
Small negative settlement balances rolled over by Amazon
Common issues with bulk upload files and how to fix them
Amazon.nl Netherlands transactions missing from VAT Transactions Report
Tax rate FAQ's
How to void an invoice or bill in Xero
COGS FAQ's
Why are some of my settlements showing Awaiting VAT?
How to sign up for Link My Books without an existing Google account
How Tracking Codes Work
Backdating the Auto Post Feature to send Historical Settlements Automatically
Why are some settlements split into two or more invoices?
How to reconnect a sales channel if it becomes disconnected
How to open CSV files safely with Microsoft Excel
How to reconcile foreign currency settlements
How to reconcile zero total settlements
The API rate limit for your organisation/application pairing has been exceeded
Xero is disconnected
Why are some of my settlements being sent as bills instead of invoices to Xero?
I am getting the error unknown marketplace country
Some of my settlements are missing
What does Link My Books do?
What data do you import from Amazon?
What data do you import from Xero/QuickBooks?
What data do you send to Xero/QuickBooks?