FAQ's

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25 articles in this collection
Written by Daniel Little

Understanding the Amazon Reserved Balances Account

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Written by Daniel Little
Updated over a week ago

Why don't the business reports in seller central match my Link My Books data?

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Written by Daniel Little
Updated over a week ago

Small negative settlement balances rolled over by Amazon

Why some negative settlements of less than £/$/€20 get rolled over
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Written by Daniel Little
Updated over a week ago

Amazon.nl Netherlands transactions missing from VAT Transactions Report

Netherlands marketplace transactions missing from VAT Transaction Report
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Written by Daniel Little
Updated over a week ago

Tax rate FAQ's

Frequently asked questions about tax rates
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Written by Daniel Little
Updated over a week ago

COGS FAQ's

Frequently asked questions about how to track cost of goods sold
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Written by Daniel Little
Updated over a week ago

Why are some of my settlements showing Awaiting VAT?

What the Awaiting VAT status means
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Written by Daniel Little
Updated over a week ago

How to sign up fo Link My Books without an existing Google account

Get a free Google Account with your current email address
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Written by Daniel Little
Updated over a week ago

How Tracking Codes Work

How to track your Amazon Marketplace data separately
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Written by Daniel Little
Updated over a week ago

Backdating the Auto Post Feature to send Historical Settlements Automatically

How to use auto posting to send your historical settlements
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Written by Daniel Little
Updated over a week ago

Why are some settlements split into two or more invoices?

Why we split settlements that span multiple months
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Written by Daniel Little
Updated over a week ago

How to reconnect Amazon or Xero

How to reconnect Xero or Amazon when the connection is dropped
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Written by Daniel Little
Updated over a week ago

How to fix the Amazon Settlement Report Inaccuracies

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Written by Daniel Little
Updated over a week ago

How to open CSV files safely with Microsoft Excel

Useful if you are having issues with bulk uploads for product costs or groups
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Written by Daniel Little
Updated over a week ago

How to reconcile foreign currency settlements

Reconciling EUR USD or CAD settlements to GBP amounts
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Written by Daniel Little
Updated over a week ago

How to reconcile zero total settlements

What to do when your settlement total is 0
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Written by Daniel Little
Updated over a week ago

The API rate limit for your organisation/application pairing has been exceeded

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Written by Daniel Little
Updated over a week ago

Xero is disconnected

How to deal with the error message "Xero is not connected"
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Written by Daniel Little
Updated over a week ago

Why are some of my settlements being sent as bills instead of invoices to Xero?

Dealing with negative total settlement invoices
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Written by Daniel Little
Updated over a week ago

I am getting the error missingTreeData or unknown marketplace country

Why some of your settlements might be showing with an exclamation mark with missing tree data
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Written by Daniel Little
Updated over a week ago

Some of my settlements are missing

How to get missing settlements to appear in your Link My Books account
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Written by Daniel Little
Updated over a week ago

What does Link My Books do?

How Link My Books works
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Written by Daniel Little
Updated over a week ago

What data do you import from Amazon?

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Written by Daniel Little
Updated over a week ago

What data do you import from Xero/QuickBooks?

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Written by Daniel Little
Updated over a week ago

What data do you send to Xero/QuickBooks?

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Written by Daniel Little
Updated over a week ago