FAQ's | Link My Books Help Center

FAQ's

21 articles in this collection
Written by Daniel Little

How Tracking Codes Work

How to track your Amazon Marketplace data separately

Written by Daniel Little
Updated this week

How EU Tax Jurisdiction Grouping Works

How to set up and use the new EU tax groupings for PAN EU VAT users

Written by Daniel Little
Updated this week

Backdating the Auto Post Feature to send Historical Settlements Automatically

How to use auto posting to send your historical settlements

Written by Daniel Little
Updated over a week ago

Why are some settlements split into two or more invoices?

Why we split settlements that span multiple months

Written by Daniel Little
Updated this week

How to fix the Amazon Settlement Report Inaccuracies

Written by Daniel Little
Updated over a week ago

How to open CSV files safely with Microsoft Excel

Useful if you are having issues with bulk uploads for product costs or groups

Written by Daniel Little
Updated over a week ago

How to reconcile foreign currency settlements

Reconciling EUR USD or CAD settlements to GBP amounts

Written by Daniel Little
Updated over a week ago

How to reconcile zero total settlements

What to do when your settlement total is 0

Written by Daniel Little
Updated over a week ago

How Country Groups Work

Grouping income transaction based on destination country (European Amazon Accounts Only)

Written by Daniel Little
Updated over a week ago

The API rate limit for your organisation/application pairing has been exceeded

Written by Daniel Little
Updated over a week ago

Amazon VAT Calculation Service

How Link My Books deals with the separate tax lines that Amazon creates when you're using their VAT Calculation Service

Written by Daniel Little
Updated this week

Dealing with Zero Rated EC Business Sales

How to ensure you don't pay VAT on Zero Rated EC Business Sales

Written by Daniel Little
Updated over a week ago

Xero is disconnected

How to deal with the error message "Xero is not connected"

Written by Daniel Little
Updated over a week ago

Why are some of my settlements being sent as bills instead of invoices to Xero?

Dealing with negative total settlement invoices

Written by Daniel Little
Updated over a week ago

I am getting the error missingTreeData or unknown marketplace country

Why some of your settlements might be showing with an exclamation mark with missing tree data

Written by Daniel Little
Updated over a week ago

Some of my settlements are missing

How to get missing settlements to appear in your Link My Books account

Written by Daniel Little
Updated over a week ago

How the EC Sales & Inventory Movement page works

How to use the EC Sales List report

Written by Daniel Little
Updated over a week ago

What does Link My Books do?

How Link My Books works

Written by Daniel Little
Updated over a week ago

What data do you import from Amazon?

Written by Daniel Little
Updated over a week ago

What data do you import from Xero?

Written by Daniel Little
Updated over a week ago

What data do you send to Xero?

Written by Daniel Little
Updated over a week ago