FAQ's

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21 articles in this collection
Written by Daniel Little

How Tracking Codes Work

How to track your Amazon Marketplace data separately
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Written by Daniel Little
Updated this week

How EU Tax Jurisdiction Grouping Works

How to set up and use the new EU tax groupings for PAN EU VAT users
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Written by Daniel Little
Updated this week

Backdating the Auto Post Feature to send Historical Settlements Automatically

How to use auto posting to send your historical settlements
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Written by Daniel Little
Updated over a week ago

Why are some settlements split into two or more invoices?

Why we split settlements that span multiple months
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Written by Daniel Little
Updated this week

How to fix the Amazon Settlement Report Inaccuracies

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Written by Daniel Little
Updated over a week ago

How to open CSV files safely with Microsoft Excel

Useful if you are having issues with bulk uploads for product costs or groups
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Written by Daniel Little
Updated over a week ago

How to reconcile foreign currency settlements

Reconciling EUR USD or CAD settlements to GBP amounts
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Written by Daniel Little
Updated over a week ago

How to reconcile zero total settlements

What to do when your settlement total is 0
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Written by Daniel Little
Updated over a week ago

How Country Groups Work

Grouping income transaction based on destination country (European Amazon Accounts Only)
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Written by Daniel Little
Updated over a week ago

The API rate limit for your organisation/application pairing has been exceeded

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Written by Daniel Little
Updated over a week ago

Amazon VAT Calculation Service

How Link My Books deals with the separate tax lines that Amazon creates when you're using their VAT Calculation Service
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Written by Daniel Little
Updated this week

Dealing with Zero Rated EC Business Sales

How to ensure you don't pay VAT on Zero Rated EC Business Sales
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Written by Daniel Little
Updated over a week ago

Xero is disconnected

How to deal with the error message "Xero is not connected"
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Written by Daniel Little
Updated over a week ago

Why are some of my settlements being sent as bills instead of invoices to Xero?

Dealing with negative total settlement invoices
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Written by Daniel Little
Updated over a week ago

I am getting the error missingTreeData or unknown marketplace country

Why some of your settlements might be showing with an exclamation mark with missing tree data
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Written by Daniel Little
Updated over a week ago

Some of my settlements are missing

How to get missing settlements to appear in your Link My Books account
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Written by Daniel Little
Updated over a week ago

How the EC Sales & Inventory Movement page works

How to use the EC Sales List report
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Written by Daniel Little
Updated over a week ago

What does Link My Books do?

How Link My Books works
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Written by Daniel Little
Updated over a week ago

What data do you import from Amazon?

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Written by Daniel Little
Updated over a week ago

What data do you import from Xero?

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Written by Daniel Little
Updated over a week ago

What data do you send to Xero?

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Written by Daniel Little
Updated over a week ago