If you encounter an error when attempting to send settlements to Xero, it may be due to a subscription-based limit within your Xero account.
Understanding Xero's Transaction Limits
While Link My Books allows you to send an unlimited number of settlements across all of our plans, some Xero subscription tiers have strict monthly transaction limits.
Specifically, the Xero Ignite (UK) and Xero Early (US) plans have a monthly limit of:
20 invoices
10 bills UK / 5 bills US
Sole Traders in the UK may be on the Xero Simple plan which has a monthly plan limit of 10 invoices
If your business has exceeded these limits for the current month, Xero's system will prevent any additional invoices or bills from being created.
The Solution
If you are on a Xero Ignite or Early plan and have exceeded your monthly limit, you will need to upgrade your Xero subscription to a higher-tier plan. Once upgraded, you will be able to send the remaining settlements for the month without encountering this error.
For more information on Xero's pricing and plan tiers, please visit their official website.
If you have any questions about this article or feedback on how we could make it better please reach out to the support team via the blue chat icon on the bottom right of the page or via email to [email protected].