Errors & Troubleshooting
Help articles related to Errors & Troubleshooting
By Daniel and 4 others5 authors22 articles
Why am I getting a duplicate account error when trying to connect my sales channel?
Resolving a "Transaction Limit" Error in XeroWhy you might be unable to send settlements to Xero and how to resolve it.
I'm getting a business validation errorSteps to resolve the error "Business validation error, the account ______ can’t be used with tax rate ______"
Validation errors: The TaxType code 'OUTPUT2' cannot be used with account code...What to do if you see this error:
How do I clear the missingTree error on my settlement?
missingTreeData - what does this error mean?What to do if you see the error missingTreeData on some of your settlements
I'm seeing the error message "You are not permitted to access this resource"Please find below the steps on how to resolve this error message.
How can I troubleshoot and resolve connection issues between Link My Books and Xero?
Incomplete tax or account codes error on Link My Books
Invoice due date out of range error on Link My Books
Duplicate document number error in QuickBooks
Accounting software subscription ended error on Link My Books
Debtor account requires a customer error
Permission error when sending settlement to XeroApplies to error message "You Are Not Permitted to Access This Resource"
Settlement processing error on Link My Books
Contact name already assigned error on Link My Books
API Rate Limit Error on Link My Books - Xero issues
Posting Settlements to Xero or QuickBooks
Articles in this section help resolve errors that occur when sending settlements from Link My Books to your accounting software (Xero or QuickBooks).
Settlement cannot be posted to a closed accounting periodThis error appears when your accounting software has locked the accounting period, preventing Link My Books from posting transactions dated within that period.
Account mapping error on Link My Books
Tax code mismatch error on Link My Books
Currency configuration error on Link My Books
Missing COGS mapping error on Link My Books
