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I'm seeing the error message "You are not permitted to access this resource"
I'm seeing the error message "You are not permitted to access this resource"

Please find below the steps on how to resolve this error message.

Donna Walker avatar
Written by Donna Walker
Updated over a year ago

Step 1

Please check your permissions in Xero to make sure that you have sufficient permissions to create invoices and bills.

If you do not have sufficient permissions please upgrade your permissions or speak to the Xero account owner to request that they complete that for you.

If you are happy that you do have sufficient permissions please complete the next steps.

Step 2

We need to refresh your Link My Books to Xero connection.

Please go into Xero settings and click on Connected Apps.

Step 3

Remove Link My Books from your list of connected Apps.

Step 4

Log into Link My Books, go into Settings > Account settings and then click Reconnect Xero under the actions dropdown.

If these steps are unsuccessful, please make a loom video of you attempt to complete these steps and send it to [email protected] and we can troubleshoot further

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