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Self-service historical data purchase on settlement dashboard

See older settlements beyond your current plan

Written by Ruth Buan
Updated this week

What this feature does

By default, your plan includes a certain amount of historical settlement data (for example 3, 12, 18, or 24 months).

If you need to go further back than your plan allows, you can now buy extra historical data directly from the Settlements page. This is a simple, self-service flow that:

  • Shows you how far back your current history goes

  • Lets you choose if you want to go further back

  • Offers 12‑month and 24‑month add‑on bundles

  • Uses the card you already have on file

  • Automatically unlocks and imports the extra settlements for you

You no longer need to contact Support to get additional historical data.


Who can use this

You can use this feature if:

  • You have an active Link My Books subscription, and

  • You have a card saved on file for billing.

If you do not have an active subscription, you’ll be asked to subscribe first before you can buy extra history.


How it works – step by step

1. Open the import older data window

  • On the Settlements page, scroll to the very bottom.

  • Click the option to impor older data.

  • A window opens showing:

    • The earliest date that is currently included in your plan.

2. Choose how far back you need to go

  • Use the date picker in the window.

  • Select the date you want your settlements to start from.

    • If you pick a date within your current plan allowance, no purchase is needed.

    • If you pick a date that goes further back than your plan allows, you’ll see purchase options.

3. See your purchase options

If your requested date is earlier than your plan includes, you will see:

  • A choice of add‑on bundles:

    • 12‑month add‑on

    • 24‑month add‑on

  • A clear price for each bundle in your account currency.

  • Any taxes (for example VAT) included in the final price.

You can choose the bundle that suits how far back you need to go.

4. Confirm and pay

  • Review the bundle and price details.

  • Click Confirm & Purchase.

  • The payment is taken from the card already saved on your Link My Books account.

There is no need to enter your card details again.

5. Your extra data is unlocked and imported

After a successful purchase:

  • Your historical data allowance is extended to match the add‑on you chose (for example, an extra 12 or 24 months).

  • Link My Books automatically starts pulling the historical settlements within the new range.

This import may take some time, especially if there is a lot of data. You will see the new settlements appear on the Settlements page as they are imported.

You will also receive a confirmation/receipt for your purchase.


What to expect

  • No need to contact Support
    You can unlock extra history yourself in a few clicks.

  • Transparent pricing
    Prices and any taxes are shown clearly before you confirm.

  • Use your existing card
    The card you already use for your subscription is charged automatically.

  • Automatic import
    Once purchased, older settlements are pulled in automatically; you don’t have to upload anything manually.

  • Some processing time
    It’s normal for the import to take up to a few hours depending on how much data is being pulled.


FAQs

Do I have to change my plan to get more historical data?

No. This is a one‑off add‑on purchase. It extends how far back your settlement history goes without changing your existing plan.


I clicked “Request earlier data” but I don’t see any purchase options. Why?

A few reasons this can happen:

  • The date you picked is still within your current plan’s allowance, so no extra purchase is needed.

  • You may not have an active subscription. If so, you’ll be asked to update your subscription on the billing page before you can buy extra history.

If you’re still unsure, you can contact Support and mention which date you’re trying to reach.


I’ve paid for extra history, but I don’t see my older settlements yet. Is something wrong?

Probably not. After you purchase an add‑on:

  1. Your historical allowance is updated.

  2. Link My Books starts importing your older settlements in the background.

This can take up to a few hours depending on how much data there is. If, after a reasonable time, you still don’t see the older settlements:

  • Refresh the Settlements page.

  • If the data is still missing, contact Support and mention that you’ve already purchased extra historical data.


I don’t have an active subscription. Can I still buy extra history?

No. You need an active subscription and a valid card on file to purchase additional historical data.

If your subscription is inactive:

  1. Go to your billing page in Link My Books and update your subscription.

  2. Once your subscription is active again, return to the Settlements page and use import older data option to buy the extra history you need.

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