PDLC Tech Ltd, trading as Link My Books, retains different types of information for different time periods and in accordance with our Terms of Service, Privacy Policy, and Terms of Data Processing.
Removing a sales channel
If you remove a sales channel connection from your Link My Books account we will delete the data specific to that sales channel from our servers immediately.
Deleting your account fully
If you choose to delete your entire Link My Books user account we will delete all of your account information, excluding your email and IP address, from our servers. This typically takes around 24 hours to be completed. Deleting your account entirely can only be done by contacting customer support and is an irreversible process.
If, after deleting your account, you choose to sign up for Link My Books again we will not be able to retrieve your deleted information and your account will need to start from scratch.
We retain your email and IP address on file for a period of 90 days after which it is also deleted. This is to stop the abuse of the free trial process.
Deletion of your account by us
If you cancel your paid subscription with us, or if you take out a free trial and then chose not to continue afterwards, then your Link My Books account will be placed in a queue to be deleted.
After 90 days have passed since you cancelled your subscription or your trial expired, your account will be deleted from our servers and all your data too.
Just like when you choose to delete your own account this process is irreversible.