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Why are some of my settlements showing Awaiting VAT?

Why am I unable to send Awaiting VAT settlements?

Daniel Little avatar
Written by Daniel Little
Updated over 2 months ago

Why are some of my settlements showing "Awaiting VAT"?

If you have a European Amazon seller account connected to Link My Books, you may notice that some settlements display the status “Awaiting VAT.”

This is completely normal — it simply means that the VAT data we require from Amazon isn’t available yet.

Why does Link My Books need VAT data?

We use VAT data to accurately group and categorise your sales revenue. This ensures that your VAT reporting is correct.

Without this data, there’s a risk of over-reporting VAT — for example, applying 20% VAT to sales that may be:

  • Exports, which are zero-rated

  • Sales where Amazon has collected and remitted VAT directly to HMRC, which you don’t need to report

When does Amazon provide VAT data?

VAT data is usually available either:

  • 2–4 days after the settlement end date (if you use Amazon’s VAT Calculation Service), or

  • By the 5th of the following month (if the VAT Calculation Service is not enabled)

Note: The timeline depends on your VAT Calculation Service settings in Amazon.

What should I do if the VAT data is still missing?

If your settlement is still showing as “Awaiting VAT” after the 5th of the following month, please contact our support team via the blue chat icon at the bottom right of any page. We’ll be happy to investigate and resolve it for you.

What about split settlements?

Sometimes Amazon settlements span across two calendar months. In these cases, we split them to maintain accurate monthly reporting.

This means:

  • Part of the settlement may be ready to send

  • The other part may still be awaiting VAT data

For more details, see our related article: Why are some settlements split into two or more invoices?

If you have any questions about this article or feedback on how we could make it better please reach out to the support team via the blue chat icon on the bottom right of the page or via email to [email protected].

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