Settlement & Reconciliation Issues
Help articles related to Settlement & Reconciliation Issues
Accessing Historical DataWhat to do when you need a greater history of data imported into Link My Books
Can I Send Foreign Currency Settlements Without a Multi-Currency Plan?
Why Are My Settlements Showing the Wrong Tax Rates?How to change tax rates, refresh and then re-send a settlement
How to Manually Void a Settlement in QuickBooksA step-by-step guide to deleting or voiding settlement entries directly in QuickBooks when the Link My Books rollback feature has failed
How to Manually Void a Settlement in XeroA step-by-step guide to deleting or voiding settlement entries directly in Xero when the Link My Books rollback feature has failed
How to Identify Duplicate Settlements in Xero or QuickBooks
Why Data Might Differ: Link My Books vs. Accounting/Sales Channel ReportsTroubleshooting common reasons for discrepancies between Link My Books data and other financial reports.
Download Settlement and Cost of Goods Sold (COGS) Data to CSVLearn how to download your Link My Books settlement and COGS summaries in bulk to a CSV file.
Rollback Feature: How It WorksUndo and remove settlement entries in Xero or QuickBooks as if they were never sent.
How to reconcile journals in QuickBooks with incoming deposits from the sales channelWhat to do once you send your settlements to QuickBooks to match them with the incoming bank deposits via your bank feed